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Q. How will i get the Public Transport Tickets?
Ans. For Public Transport once the customer buys the tickets on MyBoatRide.com, an online confirmation would be given via an email with a Unique Booking Reference Number which on showing at the port to the vendor representative, would hand over the tickets. Alternatively the customer can call the help line and have the tickets couriered to them at an additional cost.

Q. Are the price displayed the final price?
Ans. Yes, the prices displayed on the ride detail page are all inclusive (tax & convenience charge) & is exactly what the customer pays.

Q. How do i know if the service of a vendor is good or not?
Ans. Our customer past experience helps you judge the quality of service of a vendor. Our customers give a review to the ride and accordingly the vendor service is rated.

Q. Who decides the cost of a ride?
Ans. The Boat owners price the boats.

Q. Who decides the schedule & pricing of the activities?
Ans. The Schedule of the Boats, the activities are priced by the vendor.